The furniture and equipment were specifically chosen to allow this small space to function both as a living space as well as a work space, with the ability to move things around easily as and when needed. However, the sheer volume of ‘stuff’ everywhere prevented anything being moved even a little. This created a difficult and unprofessional work environment and a very uncomfortable living space, with ‘work’ being in the client’s face 24/7.
There was a loss in income due to income generating to-do items as well as stale-dated cheques being buried amongst the paper. This very talented entrepreneur craved a better customer experience for his customers, a more organized back office and a cosy home atmosphere for himself.
We identified the most urgent needs and wishes and went to work systematically moving through the room sorting, purging and organizing as we went. What resulted was a work surface that re-inspired creativity, a mobile office and a system that allowed timely and efficient follow ups and follow through to ensure speed as well as quality in the work they delivered for the ultimate client experience. At the end of the work day, the same space transformed into a peaceful haven allowing for a more relaxing personal time experience.
Keep a tight vigilance on your invoicing and deposit the money/cheques you receive as payment regularly. There is an amazing amount of money being thrown out the window once it has physically arrived within your office due to it getting buried amongst the clutter. Over the years we have discovered thousands of dollars in cash and stale dated cheques. In an economy where it can be difficult enough to get the next client, why would you not want to receive payment for something you have already worked for?